At Evoke Styles, protecting your personal data is a top priority. This page outlines your rights, the privacy controls available to you, and how we manage and safeguard the information you share with our platform.

1. User Data Access

  • Customers can request access to the personal information we hold about them.
  • Access requests can be made by contacting info@evokestyles.com. 
  • We provide a copy of the requested data in a structured, machine-readable format whenever possible.

2. Data Correction

  • You have the right to request corrections or updates to your personal data to ensure accuracy.
  • Examples include updating your shipping address, contact information, or account details.
  • Correction requests can be submitted to support@evokestyles.com,  and changes will be implemented promptly.

3. Data Deletion & Account Closure

  • Users may request deletion of their account and associated personal data.
  • To delete your account:
    1. Send a request to info@evokestyles.com. 
    2. Verify your identity to protect against unauthorized deletion.
  • Data deletion will be completed within 30 days of verification, in accordance with our Privacy Policy.

4. Data Retention Policy

  • Personal data is retained only as long as necessary to:
    • Fulfill transactions and customer service needs
    • Comply with legal or regulatory obligations
    • Maintain records for internal business purposes (e.g., accounting, dispute resolution)
  • Data no longer required is securely deleted or anonymized.

5. User Consent & Preferences

  • By using Evoke Styles, you consent to the collection and processing of personal data as described in our Privacy Policy.
  • You may manage your preferences for marketing communications, cookies, and notifications through:
    • Account settings in your dashboard
    • Cookie consent management tools on the website

6. Third-Party Data Sharing

  • We share data only with trusted third-party service providers for specific purposes such as:
    • Payment processing
    • Order fulfillment and shipping
    • Analytics and platform improvement
  • All third-party processors are bound by contracts to safeguard your data and comply with applicable privacy laws.

7. International Data Transfers

  • Some of our service providers may operate outside Ghana.
  • We ensure adequate safeguards are in place to protect your data during international transfers, consistent with data protection laws like GDPR and CCPA.

8. Security Measures

  • Your data is protected using encryption, access controls, firewalls, and regular security audits.
  • Employees are trained in data privacy and handling best practices to prevent unauthorized access.

9. Reporting Privacy Concerns

  • If you believe your data has been misused or you have concerns about privacy, contact us immediately at:
  • We will investigate and resolve concerns promptly, and escalate to regulatory authorities if required by law.

10. User Rights Summary

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request removal of your data
  • Objection/Restriction: Limit or object to certain types of data processing
  • Portability: Receive your data in a portable, machine-readable format
  • Withdrawal of Consent: Revoke consent for marketing communications at any time