At Evoke Styles, we prioritize transparency and customer satisfaction. This Refund & Cancellation Policy explains how refunds and cancellations are handled for purchases made on evokestyles.com,  ensuring clarity and trust for our valued customers.

1. Order Cancellation

A. Cancellation Eligibility
  • Orders can be cancelled within 24 hours of placement, provided they have not yet been processed or shipped.
  • To request a cancellation, contact our team immediately at orders@evokestyles.com. 
B. How to Cancel
  1. Send an email with your order number and request for cancellation.
  2. Our support team will confirm the cancellation and provide further instructions if needed.
C. Orders That Cannot Be Cancelled
  • Orders that have already been shipped or delivered
  • Customized or personalized items (if offered)
  • Final sale or clearance products marked as non-cancellable

2. Refund Policy

A. Eligibility for Refunds
  • Refunds are applicable for:
    • Cancelled orders within the eligible timeframe
    • Returned items that meet our Shipping & Returns Policy conditions
    • Damaged, defective, or incorrect products
B. Refund Process
  1. Once the cancellation or return is approved, refunds will be initiated within 7–10 business days.
  2. Refunds will be processed to the original payment method used at the time of purchase.
  3. Customers will receive an email confirmation once the refund has been successfully processed.
C. Non-Refundable Items
  • Items purchased during flash sales or promotional events that are marked as non-refundable
  • Products damaged due to misuse or improper handling
  • Shipping charges, except in cases of our error (e.g., wrong or defective item delivered)

3. Exchanges

  • Exchanges are accepted for size, color, or style variations, subject to availability.
  • To request an exchange, initiate a return through our orders@evokestyles.com  email with your preferred replacement details.

4. Refund Timelines

  • Refunds are typically completed within 7–10 business days from receipt and inspection of the returned product.
  • Please note that bank processing times may vary depending on your financial institution.

5. Contact Information

For any questions, concerns, or assistance regarding refunds or cancellations, please reach out to our customer support team: